BVRLA offer paper counterpart advice to hire customers

Monday, June 8, 2015 - 13:00
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Trucks_4

Done

Counterpart is no more from today

The British Vehicle Rental and Leasing Association has set-up an advice page for car hire customers concerned about the abolition of the paper counterpart to the driving licence and what it means for their rental.

The webpage, available at www.bvrla.co.uk/counterpart also provides links to further information and contact details for the DVLA and vehicle rental operators.

Talking about the Government’s abolition of the driving licence paper counterpart from today (8 June), BVRLA Chief Executive, Gerry Keaney, said: “Replacing paper forms with digital services is a great idea, but the government has gone about this the wrong way by rushing the process and not giving enough warning to motorists.

“The online system being offered by the DVLA is far from ideal and the car rental industry is working with it as best it can.

“We are confident that our members will keep their GB licence holder customers up-to-date with any new procedures, which should minimise any disruption for travellers.

“Customers can take extra precautions by ensuring that their rental company has access to their endorsement information – available via the DVLA’s Share Driving Licence service or its call centre.”

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